Further Information
Community Solutions is proud to be both ISO accredited and IIP registered. We believe that this allows us to provide excellent services to our clients whilst treating our people with respect in a manner that fosters continuous improvement and learning.
ISO 9001
ISO 9000 is a family of standards for quality management systems. ISO 9000 is maintained by ISO, the International Organisation for Standardisation and is administered by accreditation and certification bodies. The rules are updated, as the requirements motivate changes over time. Some of the requirements in ISO 9001:2008 (which is one of the standards in the ISO 9000 family) include
- a set of procedures that cover all key processes in the business;
- monitoring processes to ensure they are effective;
- keeping adequate records;
- checking output for defects, with appropriate and corrective action where necessary;
- regularly reviewing individual processes and the quality system itself for effectiveness; and
- facilitating continual improvement
ISO 14001
The ISO 14001 is a standard for environmental management systems that is applicable to any business, regardless of size, location or income. The aim of the standard is to reduce the environmental footprint of a business and to decrease the pollution and waste a business produces. The most recent version of ISO 14001 was released in 2004 by the International Organization for Standardization (ISO) which has representation from committees all over the world.
The major objective of the ISO 14000 series of norms is "to promote more effective and efficient environmental management in organizations and to provide useful and usable tools - ones that are cost effective, system-based, flexible and reflect the best organizations and the best organizational practices available for gathering, interpreting and communicating environmentally relevant information". The intended end result is the improvement of environmental performance.
It offers a source of guidance for introducing and adopting environmental management systems based on the best universal practices, in the same way that the ISO 9000 series on quality management systems, which is now widely applied, represents a tool for technology transfer of the best available quality management practices.
The ISO 14000 environmental management standards exist to help organizations minimize how their operations negatively affect the environment. In structure it is similar to ISO 9000 quality management and both can be implemented side by side. In order for an organization to be awarded an ISO 14001 certificate they must be externally audited by an audit body that has been accredited by an accreditation body. In the UK, this is UKAS. Certification auditors need to be accredited by the International Registrar of Certification Auditors. The certification body has to be accredited by the ANSI-ASQ National Accreditation Board in the USA, or the National Accreditation Board in Ireland.
OHSAS 18001
OHSAS 18001 is an Occupation Health and Safety Assessment Series for health and safety management systems. It is intended to help organizations control occupational health and safety risks. It was developed in response to widespread demand for a recognized standard against which to be certified and assessed.
The OHSAS specification is applicable to any organisation that wishes to:
- Establish an OH&S management system to eliminate or minimise risk to employees and other interested parties who may be exposed to OH&S risks associated with its activities
- Assure itself of its conformance with its stated OH&S policy
- Demonstrate such conformance to others
- Implement, maintain and continually improve an OH&S management system
- Make a self-determination and declaration of conformance with this OHSAS specification.
- Seek certification/registration of its OH&S management system by an external organisation
Investors in People
Investors in People is a flexible and easy to use standard which helps us improve our business performance. The frameworks we are measured against are outcome focused, outlining what we need to achieve, but never prescribing how. IIP improves our financial performance, increases our profitability and helps us meet our strategic objectives. The standard demonstrates world class good practice.
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